Suddenly I see (thanks for that one, KT Tunstall) that any comment I now make is subject to ‘moderation’. Why does this happen? As far as I can see, because one of my posts to a given group was deemed one or more of the following: a) to be excessively self-promotional b) to have been posted across several groups at once c) to have been abusive d) to have been irrelevant.
What have I done? I have no idea, but I can safely rule out the first three categories. It may be that someone, somewhere, has considered one of my posts to be irrelevant. But if that is the case, we have to ask who is the arbiter of relevance? In all such cases it appears to be the complainant, since the poster is not notified of the complaint and so cannot reply.
The process is referred to as Site Wide Auto Moderation, now known in the trade as SWAM. Note the ‘auto’ part of this, as it does not allow for the application of intelligence.
So any post I make to any group will now be subject to moderation by the group moderator. In some cases this will take so long that the comment will only appear when the discussion is over. In other cases, it might not appear at all because the moderator is unaware that the comment is awaiting moderation. In short, making a comment – that is, contributing to a discussion – has now become pointless.
For people in this position, and there are many, there is no way to think about it. They are not told what comment attracted the complaint nor who made that complaint. And it has not occurred to Linkedin that some complaints may be malicious. Making a complaint against someone is an excellent way of muzzling that person, especially when complaints are made anonymously.
It seems to me (and I am unanimous in this, as Mrs Slocombe used to say) that something needs to change. Are we being served? Yes, but not very well.
Here is a link to what Linkedin have to say on this subject.